Responsible Gaming

Play Smart. Stay in Control.

CB999 believes that gaming should always be fun — never stressful, never harmful. This page gives you everything you need to understand responsible gaming, recognise warning signs, and use the tools CB999 provides to keep your play healthy and enjoyable.

18+ Platform Only Free Player Tools 24/7 Support
The Basics

What Is Responsible Gaming?

Responsible gaming means enjoying betting and online games as a form of entertainment — within limits that you set yourself, with money you can genuinely afford to spend. It means staying in control of how much time and money you put into gaming, and knowing when to stop.

At CB999, responsible gaming is not just a policy on a page. It is built into the platform. Every player has access to free tools that help manage deposits, set time limits, take breaks, and self-exclude if needed. These tools are available immediately and take effect the moment you activate them.

The golden rule is simple: only gamble with money you can afford to lose, and never chase your losses. If a session is not going your way, the right move is always to step away — not to keep playing in the hope of winning it back.

CB999's Commitment

CB999 is committed to providing a safe, fair, and transparent gaming environment. We actively monitor player behaviour for signs of problem gambling and will reach out proactively if we have concerns about a player's activity.

Entertainment First

Gaming at CB999 is meant to be fun. The moment it stops feeling like entertainment, it is time to use our tools.

Budget Awareness

Always decide your budget before you start playing. Never use money set aside for rent, food, or bills.

Time Limits

Set a time limit before each session. It is easy to lose track of time when you are playing — our tools help you stay aware.

Never Chase Losses

Chasing losses is one of the most common signs of problem gambling. Accept losses as the cost of entertainment.

Player Tools

CB999 Responsible Gaming Tools

CB999 gives every player free access to a full set of responsible gaming tools. You can activate any of these tools instantly from your account settings or by contacting CB999 support.

01
Deposit Limits

Set a daily, weekly, or monthly deposit limit on your CB999 account. Once your limit is reached, no further deposits can be made until the period resets. Reducing a limit takes effect immediately; increasing a limit has a 24-hour cooling-off period.

02
Loss Limits

Set a maximum amount you are willing to lose in a given period. When your loss limit is reached, CB999 will automatically prevent further betting activity until the period resets. This is one of the most effective tools for staying in control.

03
Session Time Limits

Set a maximum session duration. When your time limit is reached, CB999 will display a reminder and, if you choose, log you out automatically. You can also enable session time reminders that pop up at regular intervals during play.

04
Reality Checks

Enable reality check notifications that remind you how long you have been playing and how much you have wagered during the current session. These pop-up reminders help you stay grounded and make conscious decisions about continuing to play.

05
Take a Break

Need a short break from CB999? You can activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to log in or place bets. This is a great option if you feel your gaming is getting out of hand.

06
Self-Exclusion

If you feel you need a longer break, CB999 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. Self-exclusion is immediate and cannot be reversed during the chosen period. Contact CB999 support to activate this option.

How to Activate These Tools

All responsible gaming tools are available in your CB999 account settings under the "Responsible Gaming" section. You can also contact CB999 support at [email protected] or via live chat to activate any tool immediately. Our support team is available 24/7 and will never question your decision to use these tools.

Warning Signs

Signs That Gaming May Be a Problem

Problem gambling can develop gradually. Many people do not realise there is an issue until it has already affected their finances, relationships, or mental health. Here are the warning signs to watch for — in yourself or someone you know:

Spending more than you planned. You set a budget before playing but consistently end up spending more, telling yourself "just one more bet".

Chasing losses. After a losing session, you feel a strong urge to keep playing to win back what you lost, rather than accepting the loss and stopping.

Gambling with money you cannot afford. You are using money meant for bills, food, rent, or other essential expenses to fund your gaming activity.

Hiding your gambling. You feel the need to hide how much time or money you spend on gaming from family members or friends.

Gaming to escape problems. You find yourself turning to gaming when you are stressed, anxious, depressed, or trying to avoid dealing with real-life issues.

Neglecting responsibilities. Gaming is taking time away from work, family, studies, or other important commitments in your life.

Feeling irritable when not playing. You feel restless, anxious, or irritable when you are not able to access CB999 or other gaming platforms.

If You Recognise These Signs

Recognising the signs is the first and most important step. Contact CB999 support immediately to activate a break or self-exclusion. You do not need to explain yourself — just ask, and we will help.

Self-Assessment

Quick Self-Assessment

Answer these questions honestly. If you answer "Yes" to two or more, it may be worth taking a break and speaking to someone you trust about your gaming habits.

1 Have you ever spent more money on gaming than you originally planned to?
Yes, often Sometimes Rarely Never
2 Have you ever borrowed money or sold something to fund your gaming?
Yes No
3 Do you feel anxious or irritable when you are not able to play?
Yes, often Sometimes No
4 Have you tried to cut back on gaming but found it difficult?
Yes No
5 Has gaming ever caused problems with your family, work, or finances?
Yes No
This Is Not a Diagnosis

This self-assessment is a simple awareness tool, not a clinical diagnosis. If you are concerned about your gaming habits, please reach out to CB999 support or speak to a trusted person in your life. There is no shame in asking for help.

Step by Step

How to Set Your Gaming Limits on CB999

Setting responsible gaming limits on CB999 takes less than two minutes. Here is exactly how to do it:

1
Log In to Your CB999 Account

Visit cb999.club and log in using your registered mobile number and password. If you do not have an account yet, register first — it only takes a minute.

2
Go to Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the Account Settings menu, find and click on the "Responsible Gaming" section. All available tools are listed here with clear descriptions.

4
Choose and Activate Your Limits

Select the tool you want to use — deposit limit, loss limit, session time limit, reality check, break, or self-exclusion — enter your preferred settings, and confirm. The limit takes effect immediately.

5
Contact Support If You Need Help

If you cannot find the Responsible Gaming section or need help activating a tool, contact CB999 support via live chat or email at [email protected]. We are available 24/7.

Common Questions

Responsible Gaming FAQ

No. Self-exclusion on CB999 is irreversible for the duration of the chosen period. This is intentional — the cooling-off period is designed to give you genuine distance from gaming. If you have chosen permanent self-exclusion, CB999 will not reactivate your account under any circumstances.

Reducing a deposit limit takes effect immediately — the moment you confirm the change, the new lower limit applies. Increasing a deposit limit has a mandatory 24-hour cooling-off period before it takes effect. This is to prevent impulsive decisions during a gaming session.

Yes. CB999 monitors player activity for behavioural patterns that may indicate problem gambling — such as significantly increased deposit frequency, extended session durations, or rapid loss chasing. If our team identifies a concern, we will reach out to you directly via email or in-platform notification to check in and offer support.

Yes. CB999 is strictly an 18+ platform. All players must be at least 18 years old to register and play. CB999 uses identity verification to confirm the age of players during registration. If we discover that a player is under 18, the account will be closed immediately and any funds returned.

If you are concerned about a family member's gambling, the most important thing is to approach the conversation with empathy rather than judgment. Encourage them to speak to CB999 support about activating a self-exclusion or break. You can also contact CB999 support on their behalf to report a concern — we will handle it sensitively and confidentially.

Yes. If you have a remaining balance in your CB999 wallet when you activate a self-exclusion, you can still request a withdrawal of those funds. Contact CB999 support at [email protected] and we will process your withdrawal request even while your account is under self-exclusion.
Our Pledge

CB999's Responsible Gaming Commitment

CB999 takes responsible gaming seriously — not because we have to, but because we genuinely care about the wellbeing of every player on our platform. We know that for the vast majority of our players, CB999 is a source of entertainment and excitement. Our job is to make sure it stays that way.

We commit to: maintaining free and accessible responsible gaming tools for all players; training our support team to handle responsible gaming concerns with sensitivity and without judgment; monitoring player behaviour proactively and intervening when we have concerns; never marketing to players who have self-excluded or taken a break; and continuously improving our responsible gaming programme based on player feedback and industry best practices.

If you ever feel that CB999 has not lived up to this commitment, please contact us at [email protected]. We take all feedback seriously.

Need Help Right Now?

Our support team is available 24/7. Reach out any time.

Visit FAQ

or email [email protected]

Join CB999

Play Responsibly. Play at CB999.

CB999 is Bangladesh's most trusted online gaming platform — built for players who want great games, fair odds, and a platform that genuinely looks out for them. Register today and enjoy cricket betting, live casino, fishing games, and more — with full access to our responsible gaming tools from day one.

18+ only. Please bet responsibly. Terms & Conditions apply.